Refund Policy
At VKTech360 Education, we value our learners and want to ensure a smooth experience. Our refund policy is simple and student-friendly:
1. Full Refund Guarantee –
If the purchased project does not work as shown in the official demo videos, you are eligible for a full refund.
2. Request Timeline –
Refund requests must be raised within 7 days of purchase.
3. Proof Required –
The customer must provide valid proof (screenshots, error details, or recorded video) showing that the project is not working as per the demo.
4. Technical Support First –
Before processing refunds, our support team will provide free technical assistance to resolve the issue. If the issue remains unresolved, a full refund will be processed.
5. No Refund For –
- Incorrect setup due to missing dependencies or unsupported environment.
- Misuse, code modification, or partial project implementation outside the original package.
6. Processing Time –
Approved refunds will be processed within 5–7 business days back to your original payment method.